Creating Value for Our Tunisian Customer: RCYB Suspended Magnet
Time:2023-06-16
Views:87
Creating Value for Our Tunisian Customer: RCYB Suspended Magnet
Three months ago, we received an inquiry from a customer in Tunisia. In their inquiry, the customer expressed interest in our RCYB suspended magnet.
The customer is a large chemical enterprise that primarily supplies hard gypsum to local cement factories. They chose to install the suspended magnet above their belt conveyor. As the conveyor transports the ore, any iron impurities present in the ore are attracted to the magnet and adhere to its bottom. This process prevents the iron impurities from damaging the crusher when the ore is crushed.
The customer is a large chemical enterprise that primarily supplies hard gypsum to local cement factories. They chose to install the suspended magnet above their belt conveyor. As the conveyor transports the ore, any iron impurities present in the ore are attracted to the magnet and adhere to its bottom. This process prevents the iron impurities from damaging the crusher when the ore is crushed.
Our company has a long-standing relationship with the customer, as they have been using our RCYB suspended magnet in their operations. The excellent product quality and sincere service we provide have left a deep impression on the customer. Therefore, they have chosen to continue procuring our products for their needs.
Transporting magnets by sea to Tunisia requires a transfer in Barcelona. Barcelona has strict regulations regarding magnetic materials. To avoid any additional risks for the customer, we have increased the packaging size and utilized special packaging materials that effectively isolate the magnetic properties of the magnet. This ensures that the magnet faces no obstacles during the transfer in Barcelona. The customer has expressed full appreciation and praise for our professional packaging and transportation services.
Now, the magnet has been successfully installed in the customer‘s production line, continuing to generate value for them. At our company, we understand the importance of providing high-quality products and exceptional service to our customers. This successful installation of the RCYB suspended magnet in Tunisia is a testament to our commitment to meeting customer needs and exceeding their expectations.
We believe that by continuously improving our products, optimizing our packaging and transportation processes, and maintaining a customer-centric approach, we can forge long-term partnerships with our clients. Their trust and satisfaction are the driving forces behind our dedication to delivering excellence.
As we move forward, we will remain dedicated to innovation and excellence, seeking new ways to enhance the efficiency and performance of our products. We are grateful for the opportunity to serve our customers and look forward to contributing further to their success in the future.
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